Privacy Policy
At The Zaib, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and share your information when you visit our website, place an order, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information when you browse our website, create an account, or purchase our clothing and other products.
a. Personal Information
When you place an order or interact with us, we may collect:
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Full name
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Email address
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Phone number
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Billing and shipping address
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Order details and purchase history
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Payment information, which is processed securely through our payment service providers
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Any information you voluntarily provide when contacting our customer support team
b. Non-Personal Information
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser type and version
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Device and operating system information
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Pages and products viewed
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Time spent on our website
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Referring websites and browsing activity
We use this information to understand customer preferences and improve your shopping experience.
2. How We Use Your Information
The Zaib may use your information for the following purposes:
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To process, confirm, and fulfill your orders.
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To arrange shipping, delivery, and order tracking.
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To communicate with you regarding purchases, returns, exchanges, and customer support.
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To provide updates about our clothing collections, new arrivals, promotions, and special offers, where permitted by law.
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To personalize your shopping experience and recommend relevant products.
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To improve our website, product selection, and customer experience.
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To detect and prevent fraudulent transactions, unauthorized activities, and security issues.
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To comply with applicable legal, tax, and regulatory requirements.
You may opt out of promotional communications at any time using the unsubscribe instructions provided or by contacting us.
3. How We Share Your Information
We respect your privacy and do not sell or rent your personal information to third parties.
However, we may share relevant information with trusted third parties when necessary to operate our business and provide our services, including:
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Payment Service Providers: To process payments and verify transactions.
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Shipping and Delivery Partners: To deliver your orders to the correct address.
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E-commerce Service Providers: To operate and maintain our online store and related services.
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Analytics and Marketing Partners: To understand website performance, measure advertising effectiveness, and improve our marketing activities, subject to applicable consent requirements.
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Legal and Regulatory Authorities: When disclosure is required by law or necessary to protect our legal rights, customers, or business.
These parties may process your information only as permitted by applicable law and their relevant contractual obligations.
4. Cookies and Tracking Technologies
Our website may use cookies, pixels, and similar technologies to improve your browsing and shopping experience.
These technologies may help us:
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Remember your preferences and shopping cart contents.
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Understand how visitors use our website.
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Analyze website traffic and performance.
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Improve product recommendations and website functionality.
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Measure the effectiveness of advertising campaigns.
You can manage cookies through your browser settings and, where available, our cookie consent tools. Disabling certain cookies may affect some website features.
Where required by applicable law, we will obtain your consent before using non-essential cookies or tracking technologies.
5. Data Security and Retention
We take reasonable technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, alteration, or disclosure.
Our online store may use SSL/TLS encryption and trusted third-party service providers to help protect information transmitted through our website. Payment information is handled by the relevant payment service providers according to their security practices.
Although we take reasonable precautions, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this policy, meet legal and accounting obligations, resolve disputes, and enforce our agreements.
6. Your Privacy Rights
Depending on your location and applicable laws, you may have the right to:
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Request access to the personal information we hold about you.
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Request corrections to inaccurate or incomplete information.
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Request deletion of your personal information, subject to legal and other applicable exceptions.
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Withdraw consent where processing is based on consent.
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Opt out of marketing communications.
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Object to or request restrictions on certain types of data processing, where applicable.
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Request a copy of your information in a portable format, where applicable.
To exercise these rights, please contact us using the details provided in the Contact Us section.
We may need to verify your identity before processing certain requests.
7. Third-Party Websites and Services
Our website may contain links to third-party websites, payment services, social media platforms, or other external services.
The Zaib does not control the privacy practices or content of these third parties. When you visit their websites or use their services, their respective privacy policies and terms may apply.
We encourage you to review the relevant policies before sharing personal information with third parties.
8. Children's Privacy
Our website is intended for general shopping purposes and is not knowingly designed to collect personal information from children in violation of applicable laws.
If you believe a child has provided us with personal information inappropriately, please contact us so we can review the matter and take appropriate action.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, website functionality, service providers, or applicable legal requirements.
Any updates will be published on this page, along with the revised "Last Updated" date.
We encourage you to review this page periodically to stay informed about how we protect your information.
10. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how your personal information is handled, please contact The Zaib through our official website.
The Zaib
We will make reasonable efforts to respond to privacy-related inquiries in accordance with applicable laws.